PuzzlePath Venue Partner Agreement

Last Updated: May 2026

This Venue Partner Agreement ("Agreement") is entered into between PuzzlePath ("PuzzlePath", "we", "our", or "us") and the organisation or individual creating a venue account ("Venue", "Partner", "you", or "your").

By creating a PuzzlePath venue account, publishing a trail, or using the ClueCreator platform, you agree to this Agreement.

1. About PuzzlePath

PuzzlePath provides a digital platform that allows venues and organisations to create interactive clue-based trails and experiences for visitors.

PuzzlePath operates as the seller of trail access to players and handles payment collection, platform hosting, support, and payout administration.

2. Venue Responsibilities

You confirm that:

• You have authority to represent the venue or organisation.
• You have permission to create and operate trails at the locations used.
• Your trail content is accurate, lawful, and safe.
• Your content does not infringe copyright, trademarks, or intellectual property rights.
• You will not upload harmful, misleading, offensive, or illegal content.

3. Revenue and Payouts

PuzzlePath may pay the Venue a share of revenue generated from eligible completed game purchases.

Payout amounts, payout schedules, and revenue arrangements may be updated from time to time and will be shown within the PuzzlePath platform or related communications.

PuzzlePath reserves the right to withhold or adjust payouts in cases including but not limited to:

• refunds,
• fraudulent activity,
• duplicate transactions,
• abuse of the platform,
• chargebacks,
• breaches of this Agreement.

4. Payments and Refunds

PuzzlePath acts as the seller of trail access to players.

PuzzlePath controls:

• payment processing,
• refunds,
• customer support,
• pricing systems,
• transaction administration.

Refund decisions remain at PuzzlePath's discretion.

5. Intellectual Property

You retain ownership of the trail content you create.

By uploading content to PuzzlePath, you grant PuzzlePath a worldwide non-exclusive licence to:

• host,
• display,
• distribute,
• market,
• and operate your trail within the PuzzlePath platform.

6. Platform Availability

PuzzlePath aims to provide reliable service but does not guarantee uninterrupted operation.

Features, pricing, payout structures, and platform functionality may change over time.

7. Limitation of Liability

PuzzlePath is not responsible for:

• venue operational losses,
• indirect damages,
• visitor behaviour,
• local hazards,
• weather conditions,
• or circumstances outside our reasonable control.

Venues remain responsible for the safety and legality of their physical locations.

8. Suspension or Termination

PuzzlePath may suspend or terminate accounts that:

• breach this Agreement,
• misuse the platform,
• upload inappropriate content,
• or create legal or reputational risk.

Venues may stop using the platform at any time.

9. Privacy and Data

Use of the platform is also governed by the Venue PuzzlePath Privacy Policy.

10. Changes to this Agreement

PuzzlePath may update this Agreement from time to time.

Continued use of the platform after updates constitutes acceptance of the revised Agreement.

11. Governing Law

This Agreement is governed by the laws of England and Wales.