Venue PuzzlePath Privacy Policy

Last Updated: May 2026

PuzzlePath respects your privacy and aims to handle venue and account data responsibly.

This policy applies to venues, business partners, and users of the ClueCreator venue platform.

1. Information We Collect

We may collect:

• account information,
• names,
• organisation or venue details,
• email addresses,
• payout administration information,
• trail content,
• platform activity,
• device/browser information,
• analytics data,
• and support communications.

2. How We Use Information

We use information to:

• operate the ClueCreator platform,
• manage venue accounts,
• support trail creation and publishing,
• calculate and administer payouts,
• provide customer support,
• improve services,
• maintain security,
• and meet legal or administrative requirements.

3. Payments and Payouts

Player payments are processed securely through third-party payment providers such as Stripe.

Venue payout details may be collected to allow PuzzlePath to administer revenue share payments.

PuzzlePath does not store full payment card details.

4. Data Sharing

We do not sell personal data.

We may share limited data with trusted service providers where necessary to operate the platform, process payments, manage hosting, provide support, or maintain security.

5. Cookies and Analytics

PuzzlePath may use cookies, analytics tools, and similar technologies to improve platform performance and user experience.

6. Data Security

We take reasonable steps to protect data but cannot guarantee absolute security.

Venues are responsible for keeping their login details secure.

7. Your Rights

Users may request access, correction, or deletion of their personal data where legally applicable.

8. Contact

For privacy enquiries contact:
hello@puzzlepath.co.uk